Mary Malins
 
Business & Interpersonal Communications Consultant

Mary Malins, M.Ed. Psych

Resume

Mary Malins, M.Ed.
P.O. Box 15663, Seattle, Washington, 98115-0663
tel: (206) 525-4811

"My belief is that knowledgeable and clear communication is the key to success in business, education, and in personal life."

Management and communications teacher, trainer and consultant since 1980.

Education and Training

      Training Certificates: Foundation of Intercultural Communication; Training Design for International/Multicultural programs; Teaching Intercultural Communication; Multicultural Education: Theory and Practice; Intercultural Communication Institute, Summer Institute for Intercultural Communication, Portland, Oregon.

TESL Certificate: (Teaching English as a Second Language), Seattle University, Seattle, Washington.

M. Ed.: Educational Psychology/Counseling; University of Washington, Seattle.

Minor: Business

B.A.: Speech Communication, University of Washington, Seattle.

Focus: Interpersonal and Group Communication

Employment

    From the 1980s to the present, I have organized and delivered seminars, classes and keynote speeches to educational institutions, business organizations, and professional development associations, including this sampling:

Academic Employment

1984-2004   Instructor, Seattle Community Colleges.
Small Business Management; Introduction to Business; Supervision; Salesmanship; Creative Selling; Sales/Marketing; Public Speaking; American Business for International Students.
Seminar Presenter: Dealing with Difficult People; Team Building; People Skills; Group Dynamics; Starting a Small Business.
1989-1993   Instructor, Shoreline Community College.
Introduction to Business; Marketing Management, Business Communication, Business English
1991-1994   Cross-cultural Trainer/Tutor, American Cultural Exchange.
English as a Second Language Instructor, American Cultural Exchange
1993-1994   ESL Teacher Trainer, Seattle Pacific University.
1985-1991   Instructor, Art Institute, Job Search Skills, Retail Management, Business Communications.
1986-1987   Small Business Center Coordinator, Highline Community College
Developed, established and maintained community Small Business Center which identified and provided resources to current and potential small business owners. Responsibilities also included organizing small business classes, workshops and regional conferences for small business owners, as well as being one of the presenters.
1985-1989   Instructor, Seattle University
Organizational Development; Organizational Behavior; Business Communications

Business Presentations

  International Trade Institute, North Seattle Community College
"Intercultural Business Communications"
"Women in International Business"
  Equity Institute, Everett Community College.
"International Business Skills for Women"
  Federally Employed Women’s Conference
"Successful Management Techniques"
  Total Wellness, Inc., Seattle
"Stress Management and Self Esteem"
  Hyatt Regency, Vancouver, B.C.
"Women and Men – Communication on the Job"
  Shoreline Chamber of Commerce, Seattle
"Handling Problem Employees"
  Coopers & Lybrand, Vancouver, B.C.
"Excellence in Customer Service"
  Hyatt Regency, Vancouver, B.C.
"Workplace Communication & Motivation"
  American Society for Hospital Marketing and Public Relations, Leavenworth, WA
"Time Management"
  Bellevue/Issaquah Chamber of Commerce
"Workplace Communication"
  U.S. West Regional Conference
"Managing Difficult People & Situations"
  Pioneer Credit Co., Inc.
"Communicate to Motivate"
  Bellevue Chamber of Commerce
"Male/Female Workplace Interaction"
  Weyerhaeuser
"Time and Stress Management" and "Conflict Management"
  The Boeing Co.
"Interviewing" and "Public Presentations"

Memberships

    American Association of University Women
    Business and Professional Women
    Mortar Board – Tolo association, Executive Board Member
    Washington Association of Teaching of English as a Second
    Language
    International Women’s Conference Facilitator

Publications

  Author of monthly self-help columns in "The Torch of Beta Sigma Phi", for International and National Women’s Association (circulation 250,000) on management and human skills topics.
Other publications:
  • Cancel the Negative!, a confidence and communications handbook;
  • Connections: Professional and Managerial Women’s’ Network newsletter;
  • Sound Off, the newsletter of the American Society for Training & Development; and
  • Focus: a newsletter for alternative work patterns.

References available upon request.